Contact RapidILL Staff
To contact Rapid staff, select Contact support from the toolbar on the Settings drop-down menu at the top of the Rapid page.
Contact support
The following page appears:
Contact Rapid Staff Page
To contact the Rapid Staff, please fill out a support case and we will get back to you soon. We encourage you to contact us at any time if you have questions or concerns. To submit a suggestion regarding RapidILL, please see our Idea Exchange.
Messages sent through the Rapid Staff email address, Contact form or Salesforce are received by RapidILL’s support ticketing system which is managed by the Rapid Staff. It is our goal to respond to every message quickly and accurately.