User Centric: Staff Efficiencies 2024-2025 Roadmap
Return to Rapido Roadmap Highlights Overview
User Centric: Staff Efficiencies Roadmap
| 2024 H2 | 2025 H1 | 2025 H2 |
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2024 H2
NERS Item: Contact RapidILL partners within Rapido
| What’s New | Highlights | Impact |
|---|---|---|
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A new workflow action to send an email to a RapidILL partner library directly from within Rapido. |
Workflow to support contacting lending partners for nonreturnable items from within the requests.
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Communicate with libraries beyond the response of a bad citation. The workflow action to supports communication and inquiry around acceptability of different available versions or formats. This may allow lending libraries to fulfill requests and meet the needs of borrowing partners. |
Searching Rialto Marketplace
| What’s New | Highlights | Impact |
|---|---|---|
| Searching Rialto Marketplace from Rapido request. |
Rapido workflow to support integrated use of Rialto.
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Rapido is a part of the resource sharing ecosystem. Rapido libraries connect peer to peer with partners across resource sharing solutions. |
Option to skip self ownership check for requests routed to RapidILL partner
| What’s New | Highlights | Impact |
|---|---|---|
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Choose to skip self ownership check done when request is sent to RapidILL partner.
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Today, mediation rules can be used checked for self ownership. If requests are released from mediation and assigned the RapidILL partner self ownership is reviewed a second time.
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Rapido libraries can use mediation rules for self ownership checks on borrowing requests. Requests which are then routed to RapidILL partners are again checked via RapidILL functionality. A request is then updated to locally owned. This can result in staff redundant staff review on a request that was already mediated and reviewed. A new parameter will allow libraries to determine if they want to continue to have RapidILL self ownership checks.
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Lost/Damaged Invoicing
| What’s New | Highlights | Impact |
|---|---|---|
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Apply lost/damaged fees to requests and send lost/damaged invoices to partners.
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Lost/Damaged invoices will send letters to partners to communicate lost/damage fees. Libraries can track if invoices have been sent and paid.
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Rapido libraries can communicate lost/damaged fees to partners and track if invoices are sent and paid.
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Manage Invoice Status
| What’s New | Highlights | Impact |
|---|---|---|
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Mark invoices as paid. |
Lending institutions can generate invoices for costs associated with requests. Managing these payment requires updating the invoice payment information. |
Update invoices to paid to better manage requests with associated costs. |
2025 H1
Act on Expired Requests
| What’s New | Highlights | Impact |
|---|---|---|
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Expired request workflow |
Expired requests will be actionable like any other active requests. |
Staff can make decisions and perform appropriate actions to manage expired requests. |
2025 H2
CERV Enhancement: Customize Reject Reasons
| What’s New | Highlights | Impact |
|---|---|---|
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Community Identified: Preference to be able to customize reject reasons and have the reasons available in analytics. |
Customize internally visible reject reasons. |
Library customization of reject reasons further allows libraries to personalize their experience. |
Automatic Suggest for Acquisition
| What’s New | Highlights | Impact |
|---|---|---|
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Enable suggest for acquisition within the borrowing workflow. |
Rapido libraries have the options to convert to purchase and search in Rialto market. Rapido will support staff decisions for this workflow.
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Support staff workflows around items of interest for purchase. |
IdeaExchange! Partner Visibility on Receive Items
| What’s New | Highlights | Impact |
|---|---|---|
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Add lending partner name to receiving item screen |
Include partner name on the receiving screen. This information affirms staff decisions in updating the request. |
Ensure you are receiving the correct book from the correct library. |
CERV Enhancement: Rapido Closing Periods: Due Dates & Renewals
| What’s New | Highlights | Impact |
|---|---|---|
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From the community: We noticed that Rapido does not consider closing periods entered in the calendar of the library (with ignore_lender_due_date parameter set as true). The due dates of Rapido requests are therefore not based on that calendar, while the due date of the loaned temporary item is. Consequently, a mismatch occurs, which in addition interferes with the renewals. We would like that: - Rapido considers the closing periods entered in the library calendar in Alma. - Rapido synchronises the borrowing and lending requests due dates. This functionality would be optional. |
Rapido pod terms determine the loan period. and thus the due date. The due date will also be influenced by the library's calendar. |
Rapido due dates for the pod to consider library calendar. |