User Experience 2025-2026 Roadmap
Return to Rapido Roadmap Highlights Overview
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User Centric: User Experience Roadmap
| 2025 H2 | 2026 H1 | 2026 H2 |
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2025 H2
CERV: Parse More Volume Formats for Multivolume Works
| What’s New | Highlights | Impact |
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From the community: Rapido to parse more volume formats for multivolume works |
5 new volume format scenarios, determined by community, will be parsed for multivolume works.
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Users requesting specific volumes will be better able to have their needs met.
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Idea Exchange! Request Metdata Changes in Request History
| Whats New | Highlights | Impact |
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Changes maded to the resource information section of the request will be in the request history. |
The full view of the request's history will track any metadata changes made to the request details. |
Transparency and visibility to request changes made by staff. Gives staff visibility when troubleshooting or when viewing what changes and efforts have already been made in working on hard to fill requests. |
NDE for Rapido
| What’s New | Highlights | Impact |
|---|---|---|
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The Next Discovery Experience User Interface, NDE, will improve the user experience through a more intuitive, visually appealing, and modern design. |
Provide a more engaging platform that enables productive interactions. By focusing on simplicity, visual appeal, and incorporating user input, the redesigned interface will make it easier for users to access the information they need. The improvements aim to foster satisfying and productive experiences across the platform. |
Ensure users can quickly and efficiently navigate the library experience.
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2026 H1
Automated OCR
| What’s New | Highlights | Impact |
|---|---|---|
| Automated OCR for shipped digitally files. |
Digital files that are supplied for request fulfillment that do not already contain machine readable text will be automatically be processed through OCR. |
Improves accessibility of files provided to the library end user. |
Configure "Get It From Other Locations"
| What’s New | Highlights | Impact |
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A new configuration to hide the “Get it from other locations” section under certain conditions when searching the NDE. |
Libraries will have the option to choose whether or not the “Get it from other locations” section shows when Rapido offers are not displayed (for example when a DLR is hiding the Rapido tiles).
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Improves the user experience by removing unnecessary information from NDE search results |
CERV: RAENH-I-1284: Resource sharing form: Add logic to remove the Pickup location field for digital resource sharing requests
| What’s New | Highlights | Impact |
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Currently, in making the pickup location field mandatory, it becomes mandatory for physical and digital requests. Users should not have to choose a pickup location for digitally delivered content. |
Ability to differntiate and make the pick up location mandatory on the request form for only physically delivered materials. |
Streamline the user experience to only present relevant options for their chosen delivery method.
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Request Specific Edition
| What’s New | Highlights | Impact |
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User can select if they want a specific edition when requesting a whole work, of either an ebook or a resource that is shipped physically. |
If the discovered result includes publication date and edition information the fields will populate on the form. |
If a users needs a specific edition that information can be collected and used in finding the appropriate lender.
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2026 H2
CERV: RAENH-I-1266: Ability to Refine Digital Article request
| What’s New | Highlights | Impact |
|---|---|---|
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Within the discovery experience, add the refine action to discovered journals. |
When users discover journal results and provide information about the specifics of their information need, they can select refine offer. The refine calculates the offer based on the updated information provided by the user to present the terms to the user. Enabling the user to have an informed an transparent request experience. |
When users discover journal results and provide information about the specifics of their information need, they can select refine offer. The refine calculates the offer based on the updated information provided by the user to present the terms to the user. Enabling the user to have an informed an transparent request experience.
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Accessibility needs field for digital requests
| What’s New | Highlights | Impact |
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| Users will be presented an option to select remediation options at point of digital request submission. This selection can be used in Send Document Delivery Rules to prevent automatic file delivery to the patron. This allows libraries to perform necessary remediation prior to file upload and delivery to the users. | Per submission via IdeaExchange, CERV, and community conversation, this functionality is being added to support libraries accessibility goals and requirements of supplying accessible content to their users. |
Allow users to indicate accessibility requirements for document delivery at the point of request. Capturing this information upstream enables resource sharing staff to proactively produce accessible documents, aligning workflows with current accessibility standards and regulatory requirements.
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Global Title Index Improvements
Ability to define need for specific resource type
| What's New | Highlights | Impact |
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Improve the match points of GTI records and improve records published to CDI. |
These improvements enhance the accuracy of library search results by better grouping and merging related records.
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These improvements enhance the accuracy of library search results by better grouping and merging related records. Users will see more comprehensive and higher-quality records in discovery, reducing duplicate or misleading results. This leads to faster, more reliable access to relevant materials and a smoother experience when locating or requesting items across editions. |
Ability to define resource type
| What's New | Highlights | Impact |
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Libraries can add resource type as a request form field. Users can then select if a particular resource type is needed. This selection is used in matching requests with lenders and is visible to the borrowing and lending library. |
Users can signify if their needs require a specific resource type with this selection or if their needs are flexible. The addition of this field allows for a more streamlined processes. Through automations within the system when finding a Rapido lender and by providing staff visibility to this information when mediation is required.
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The specific resource type functionality allows libraries to get their users what they need. Whether their needs are specific and identified or whether their request is flexible. |

