AuthenticatePatron service fails with XServiceException

Problem Symptoms

Using script and CURL command to POST valid patron data using AuthenticatePatron XML over HTTP web service:
http://<IP>:<port>/vxws/AuthenticatePatronService

Input XML:

<?xml version="1.0" encoding="UTF-8"?>
<ser:serviceParameters xmlns:ser="http://www.endinfosys.com/Voyager/serviceParameters">
<ser:parameters>
<ser:parameter key="pin"><ser:value>1</ser:value></ser:parameter>
</ser:parameters>
<ser:patronIdentifier lastName="AValidLastName"/>
<ser:authFactor type="B">xxxx</ser:authFactor>
</ser:patronIdentifier>
</ser:serviceParameters>

Output XML:

<?xml version="1.0" encoding="UTF-8"?>
<ser:voyagerServiceData xmlns:ser="http://www.endinfosys.com/Voyager/serviceParameters">
<ser:messages>
<ser:message type="error" errorCode="com.endinfosys.voyager.websvc.AbstractXService.XServiceException">failed to get ServiceParametersDocument from request parameters</ser:message>
</ser:messages>
</ser:voyagerServiceData>

Cause

Input XML is not being sent.

Resolution

Ensure input XML is created and sent to vxws with the URL, and that it's submitted via POST method.

Additional Information

RESTclient (https://addons.mozilla.org/en-us/firefox/addon/restclient/) is a third-party tool that may be useful for verifying that XML is correct and that vxws is sending an appropriate response when it receives the XML.

• Article last edited: 08-Oct-2013