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    4. Call numbers show multiple times in browse list

    Call numbers show multiple times in browse list

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    1. Problem Symptoms
    2. Cause
    3. Resolution
    4. Replication steps
    • Article Type: General
    • Product: Voyager
    • Product Version: 8.2.0

    Problem Symptoms

    • When a call number exists in multiple MFHDs attached to the same bib, it shows multiple times in the call number browse index.
    • Clicking Next through the titles pages through the same record multiple times - once per MFHD.

    Cause

    This behavior is the result of Issue 16384-21729 / VYG-4647

    Resolution

    Issue 16384-21729 / VYG-4647 is currently in Development.

    Replication steps

    1. In Cataloging find a bib with two holdings records with identical call numbers.
    2. Search MFHD call number index with Browse radio button checked for the call number.
    3. Note, in Cataloging, two instances of the call number show up in the browse list.
    4. In WebVoyage, do a Basic Call number browse (CALL+) search for a call number earlier in the index than the duplicated call number to drop into the browse list above it.
    5. Note that the call number appears twice in the browse list.
    6. Click on the record above the duplicates in the browse list.
    7. Click the Next button. The record bib with the call number appears.
    8. Click Next again. The same bib appears a second time.

    • Article last edited: 08-Jan-2014
    View article in the Exlibris Knowledge Center
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    1. Article type
      Topic
      Language
      English
      Product
      Voyager
    2. Tags
      1. 8.2.0
      2. contype:kba
      3. OPAC
      4. Prod:Voyager
      5. Type:General
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