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    Diacritics not displaying correctly when querying database

    • Article Type: General
    • Product: Voyager
    • Relevant for Installation Type: Total Care; Dedicated-Direct; Direct; Local

    Problem symptoms

    • Diacritic marks / special characters not displaying correctly in query output in Prepackaged Reports
    • Making character conversions within query does not resolve issue


    Client & server disagree/are using different character sets


    Update workstation registry to use US7ASCII character set

    1. On PC > Start > Run > type regedit to open Registry Editor
    2. Find and update following keys with listed values:


    • Article last edited: 08-Oct-2013
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