Errors in ARS mhs_msg.log: Failure retrieving title/author for item_id

• Article Type: General
• Product: Voyager
• Product Version: 8.2.1

Problem Symptoms:
?€¢ Receive error message in mhs_msg.log:
Failure retrieving title/author for item_id 1341487
SQL Error: ORA-01403: no data found

Cause:
Deleting item record while item still in remote storage queue results in orphaned data in remote_storage_queue table

Resolution:
Open a Case with Voyager Support for assistance.

Category: Voyager

• Article last edited: 4/17/2014