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    For ALA Requests ILL No. is derived from Transaction ID, not Order No.

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    • Product: Voyager
    • Product Version: 6.6.0

    Symptoms

    • When processing a request as ALA Request, after Accept ALA Requests is chosen, the ILL Request number is assigned as the Transaction ID number rather than Order number.
    • Request cannot be easily found in database when item arrives with printed request form.

    Defect Status

    Issue 16384-21233/VYG-4613 is resolved in ILL 6.7.3

    Replication steps

    1. Make an ALA Request:
      1. ILL Request > Manual Entry > Fill out form, with ?How to Send?=ALA Form > Close OR
      2. ILL Request > View Borrowing Request Summary > Highlight specific request > Select Routing for ALA Request [Supplier = Library; Lender Symbol; How to Send=ALA Form]
    2. In ILL Request > View Borrowing Request Summary > Accept/Print ALA Requests
    3. ILL Management -> Borrowing -> Update Borrowing Requests -> <Enter Order Number>
    4. Response: "The ILL Number Entered <-xx> does not exist."

    Additional Information

    • Transaction ID is assigned at ILL Request client -> Get new borrowing requests
    • Order number is assigned at ILL Request client -> View Borrowing Requests -> Accept/Print ALA requests
    • Article last edited: 25-Jun-2018