Skip to main content
ExLibris
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    ILL: Error on send circ updates to Voyager

    • Article Type: General
    • Product: Voyager
    • Product Version: 6.7.2

    Problem Symptoms:
    * Send Bib Item/Hold to Voyager fails with "Error in TCPConnect Load event"

    Cause:
    This behavior is the result of issue VYG-5750.

    Resolution:
    VYG-5750 is resolved in latest release of ILL.

    Additional Information

    Replication steps:
    1. In ILL Management > Borrowing click "Send Circ Updates to Voyager"
    2. Click "Need Bib Item/Hold Created" to send waiting requests to Voyager.
    3. Receive error message "Error in TCPConnect Load event."

    Workaround: None. If Windows 7 32-bit is an option, use instead of Windows 7 64-bit.

    Category: ILLMgnt.mdb


    • Article last edited: 5/29/2014
    • Was this article helpful?