Skip to main content
ExLibris
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    ILL: Print Bib Details in Manual Entry in ILL Request prints only field names

    • Article Type: General
    • Product: Voyager
    • Product Version: 6.6

    Problem Symptoms:
    ? Print Bib Details in Manual Entry in the ILL Request client prints out only field names, rather than field names and field content
    ? Requests cannot be printed with Print Bib Details option

    Cause:
    This behavior is a result of Issue 16384-20545 / VYG-4611.

    Resolution:
    Issue VYG-4611 is fixed in Voyager ILL 6.7.3.

    Additional Information

    Replication steps
    1. ILL Request
    2. Manual entry
    3. Add new request (Title, Author, Pub date, Publisher, Edition, ISBN, Series)
    4. Click "Print Bib Details?
    5. Save to file
    6. Open file. Field names are there but field content is blank.

    Workaround
    1. Click ILLRequest icon
    2. View Borrowing Request Summary
    3. Print this table, which shows field truncated field contents

    Category: ILLRequest.mdb

    Subject: Voyager


    • Article last edited: 8/22/2014