Item Status 6 displays in WebVoyage

Problem Symptoms

After recent upgrade, item on shelf with outstanding hold request displays "6" in holdings status instead of actual status message

Cause

Status message is missing in webvoyage.properties.

Resolution

Recustomize webvoyage.properties file from default after upgrade.

For immediate resolution while that work is in progress.

1. Find missing status message in existing webvoyage.properties file:

#==============================================================================#
# Holdings item request status code and display text. Note that the status code
# is exactly as the status code for item status
#==============================================================================#
holdings.item.request.status.1=\\i has \\c requests
holdings.item.request.status.2=\\i On loan (Requests: \\c) - Due on \\d \\u
holdings.item.request.status.3=\\i Renewed (Requests: \\c) - Due on \\d \\u
holdings.item.request.status.4=\\i Overdue (Requests: \\c) - Due on \\d \\u
holdings.item.request.status.5=\\i Requests: \\c
holdings.item.request.status.7=\\i On hold at \\l (Requests: \\c)
holdings.item.request.status.8=\\i In transit \\d (Requests: \\c)

Note that status for 6 is missing.

2. Update file to add this status message back in.

#==============================================================================#
# Holdings item request status code and display text. Note that the status code
# is exactly as the status code for item status
#==============================================================================#
holdings.item.request.status.1=\\i has \\c requests
holdings.item.request.status.2=\\i On loan (Requests: \\c) - Due on \\d \\u
holdings.item.request.status.3=\\i Renewed (Requests: \\c) - Due on \\d \\u
holdings.item.request.status.4=\\i Overdue (Requests: \\c) - Due on \\d \\u
holdings.item.request.status.5=\\i Requests: \\c
holdings.item.request.status.6=\\i Requests: \\c
holdings.item.request.status.7=\\i On hold at \\l (Requests: \\c)
holdings.item.request.status.8=\\i In transit \\d (Requests: \\c)

• Article last edited: 08-Oct-2013