- Article Type: General
- Product: Voyager
- Product Version: 7.2.3
Bug Report Form for Issue 16384-15457
Module(s): Media Scheduling
Server platform(s) affected: Solaris/all
PC OS (if applicable): n/a
Browser & version (if applicable): n/a
Release(s): reported in 7.2.3; replicated in 5.0 – 8.0
Regardless of what time of day you attempt it, the valid discharge of a booking should be allowed without an error message, and have the correct time associated with the booking.
If you discharge a booking between the hours of 12-1pm, you will initially receive an error message stating ‘Cannot set discharge time to a future time!’. When you click through this, you get the Discharge Booking Media and Equipment pop-up box, but the Override Discharge Date/Time listed is 12 hours prior to the current time (i.e., if it’s 12:45pm, the time listed will be 12:45am).
You can click OK on this screen to successfully discharge the booking.
Workflow implications: Operators are confused and assume something is wrong and the booking cannot be discharged.
Place a booking.
Charge the booking out.
Sometime in the hour between 12 and 1pm, try to discharge this booking – you’ll get the error messages. Note that if you do keep clicking OK, the booking will successfully discharge.
This appears to happen based on the PC time, not the server time. If, say, the server time is slightly behind the PC time and is now 12:50pm while the PC time is 1:05pm, the problem will no longer happen.
Workaround: Just keep clicking OK through the erroneous messages.
- Article last edited: 10/8/2013