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Media:No equipment of the selected type available in requester's policy

  • Article Type: General
  • Product: Voyager
  • Product Version: 2001.2

Description:
Bug Report for Issue # 16150 / VYG-4188

Module: Media
Release(s) : 2001.2, 2003.1 Unicode
Server Platform(s) affected: Solaris, ALL

Expected Results:
The system should be choosing a default location as the "pick up location" that is a valid pick
up location for the happening location that one is logged into.

Actual Results:
The system is choosing the lowest location ID from all booking happening locations.

Workflow implications:
This means that the default location could be chosen that is not a valid pick up location for the
happening location that the user is logged into.

Replication steps:
Create two happening locations in Media.
Create a pick up location for each one that is only valid for that happening location.
In Tools>Options>Booking tab - Choose Pick-Up as being the default.
Log into both happening locations at different times & try to make a booking.
The same default pick-up location will display each time.

Workaround - must change the pick-up location from the drop-down.

Resolution:


  • Article last edited: 10/8/2013