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    Patron Pop-up note is blank if discharged item also has a Discharge note.

    • Product: Voyager
    • Product Version: 9.1
    • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care


    When a patron has a pop-up note and an item has a discharge note enabled, on discharge the second patron record will appear with no content.

    Defect Status

    Issue VYG-6739 is resolved in Voyager 10.1.0

    Replication Steps

    1. In Circulation > Options > Session Preferences, make sure the "Patron Pop-up Note Alert Upon Discharge" and the "Discharge Note Alert" settings are checked.
    2. Choose an item; add a discharge note (under Notes > New)
    3. Choose a patron; add a pop-up note. (under Notes > New)
    4. Check the item with the new note out to the patron with the new pop-up note.
    5. Close out of all item and patron windows.
    6. Choose "Discharge" from the top bar of the Circ module; discharge the item
    7. Note that the item's discharge note shows with content but the patron's pop-up shows without the patron's name or the content of the note.

    Article last edited: 31-May-2018