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    Run-time error 6: Overflow when move client window between dual (multiple) monitors

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    • Product: Voyager
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare

    Problem symptoms

    • Move client from primary to secondary monitor and perform an action; gives Run-time error 6: Overflow
    • Click OK; client closes and unsaved changes are lost

    Cause

    Moving a client window between multiple monitors can result in unpredictable behaviors, including Run-time error 6, and other issues.

    Resolution

    With dual (or any mutliple number) monitor setup, work in client on same monitor where window opens.

    Defect Status

    Issue VYG-7658 is currently in Development.

    Additional Information

    Run-time error 6 can also be caused by a bad client installation.  If the error is not caused by dual (multiple) monitors, completely uninstall and re-install the clients.  

    See also: Run-time error 6: Overflow when using Voyager clients on Very Large (e.g., 4K) Monitors

    • Article last edited: 03-Dec-2020