WebV: Searches hang after clicking through multiple redirects

Problem Symptoms

In Classic, after clicking through multiple redirects, the interface hangs and then times out.

Server uptime is higher than recommended.

Cause

Server has not been rebooted recently and needs to be restarted.

Resolution

Reboot Voyager server.

Additional Information

Issue does not occur on Tomcat WebVoyage. Weekly reboots are recommended for Voyager environments. Reboot weekly if this is not already part of your maintenance routines for Voyager.

See also What tasks are required to maintain the Voyager server?

• Article last edited: 29-May-2014