Contact Tracing

Overview

The Contact Tracing product integration allows users to easily capture their last visited locations using a mobile QR scanner to create a digital diary of the locations they visit.

Contact tracing PI requires an authenticated profile, so it cannot be used for guest profiles.
Only one Product Integration instance can be deployed per app.

Vendors

The Contact Tracing product integration is currently supported either as a self-contained service hosted by Ex Libris Cloud or by the RESTful API (generic) vendor.

User Experience

The following section describes information relating to the user experience for the Contact Tracing product integration.

User Activities

Students can scan a QR code to capture a new visited location.
Students can manually enter a location code to capture a newly visited location.
Students can see their visited location history.

Authentication

Additional user authentication is not necessary. Authentication with your system should be based on the API authentication. See Authentication Type).

Offline Support

The Contact Tracing product integration is not supported offline.

Main Workflows and Screenshots

The Contact Tracing product integration contains the following main functionalities:

Scan a QR code, or manually enter a location code when visiting a new place to store the location
Review location history and search for locations or places I visited on a specific date

The Contact Tracing landing page displays the Scan button and last scanned locations	The Location History page displays data for the number of days as was configured by the university. The user can search by location, name, and date.

Technical Overview

The following section describes technical information for the Contact Tracing product integration.

Prerequisites

The following prerequisites are required for the Contact Tracing product integration.

For RESTful API (generic) vendor the APIs as described below should be available. See API Information. If campusM Cloud vendor is used no APIs prerequisites.
- QR code should include the following data in a JSON format - userID, locationName, description, locationId
  For example:
  
  {
  "locationName": "Presentation Pod 100",
  "description": "2 seats",
  "locationId": "12345",
  "campusID": "11"
  }

All four attributes are not mandatory.

For manual code entries, only letters, numbers, spaces, and the following characters: -./_ are valid entries.

API Information

The Contact Tracing product integration uses the following APIs:

Get User's History – mandatory
Send User's Location's – mandatory
Delete User Location – not mandatory

Get User’s History API

Request:

https://{Base URL}/UserApi/api/users/getUserLocations?userid={userID}&startDate={startDate}&endDate={endDate}

The date range is a maximum of 7 days
Base URL – the URL to retrieve as defined in the product integration configuration
userID – the user identifier as defined in the Query Parameters.
The format of startDate and endDate should be: {yyyy-MM-ddTHH:mm:ss+Z}, for example: 2020-09-02T09:55:15+03:00.

Expected response:

The response should be similar to the following:

{
"userLocationsList": {
"location": [
{
"campusID": "",
"locationName": "",
"time": "2019-12-30T09:30:15+0200",
"userID": "a@google.com",
"locationId": "12345",
"serialNumber": "1"
},
{
"campusID": "",
"locationName": "",
"time": "2019-12-30T09:30:15+0200",
"userID": "a@google.com"
"locationId": "14542",
"serialNumber": "2",
"source": 1
}
]
}
}

Response attributes Mapping:

Attributes Mapping
Attribute	Description	Mandatory Yes/No	Data Type	Example
campusID	campus ID	No	String
locationName		Yes	String
time	scan time	Yes	String according to the following format: yyyy-MM-ddTHH:mm:ss'Z'	2019-12-29T07:30:00+0200
userID	The user identifier that matches the equivalent attribute on IDP (see Prerequisites # 1).	Yes	String
locationId	Location ID	Yes	Number
serialNumber	Scan ID number	Yes	Number
source	How the location was added: 0=scanned by QR code 1=manually entered location code	Yes	Number

Send User’s Location API (POST)

Request:

https://{BASE URL}/UserApi/api/users/updateUserLocation

Body:

{

 "userID": "a@google.com",

 "locationId": "54321", 

 "locationName": "Presentation Pod 5"

 "time": "2019-12-30T11:00:00+0200"

 "description": "2 seats"

 "campusID": "",

 "source": 0   

}

Attributes Mapping
Attribute	Description	Mandatory Yes/No	Data Type	Example
UserId	The user identifier that matches the equivalent attribute on IDP (see Prerequisites # 1).	Yes	String
locationName	Location Name	Yes	String	Conference Room 1
Description	Description	Yes	String
Time	Time of check-in	Yes	String according to the following format: yyyy-MM-ddTHH:mm:ss'Z'	2019-12-29T07:30:00+0200
Source	How the location was added: 0=scanned by QR code 1=manually entered location code	Yes	Number

Expected response:

Response should include failure/success indication in the following format:

{
"userid" : "a@google.com",

"locationId" : "54321",

"response": "location successfully added!'" //if success, 'response' must contain the string "Successfully", otherwise it'll be considered as failure
}

Delete User Location API

Request:

campusM should send the following web service:

https://{BASE URL}/UserApi/api/users/deleteUserLocation

Body:

{
"userID": "a@google.com",
"locationId": "54321",
}

Expected response:

Response should include failure/success indication in the following format:

{
"userID" : "a@google.com",
"locationId" : "54321",
"response": "location successfully deleted!'" //if success, 'response' must contain the string "Successfully", otherwise it'll be considered as failure
}

Authentication of all APIs is included in the headers, as configured in Authentication Type.

Product Integration Configuration

To configure the Contact Tracing product integration, select Product Integrations > Add Product Integration and select Contact Tracing.

The following table describes the configuration options available on this page.

Configuration Option	Description	Mandatory	Data Type	Default	Example
Manage Integration
Enable Product Integration	Select to enable the product integration on the user's campusM app.	No	Checkbox	Unchecked
Product Integration Description	A description of the product integration for internal use	Yes	String
Screen Title	The title that appears in the top header of the service	No	String	Registration Status
API Configuration This section contains the API details to define the API structure. You can test the API configuration. See Testing API Product Integration Configuration.
Base URL to retrieve the information	The URL for the API	Yes	URL		https://{HOST}
Parameter Input Option	The parameter input option. Possible values: Username, Token Property, and Constant. It is sent as the path parameter	Yes	Drop-Down list		Token Property
Token Property Name	Enter the property name to be retrieved from the token ({ USERNAME, MAIL, GIVEN_NAME, SURNAME, FULL_NAME } or as named in the integration profile)	No	String		USERNAME
Constant Value	The value when the User Identifier is set to Constant	No	String
Authentication Type	Authentication type against the web service. The options are the following: No Auth Basic – username and password for Base64 basic authentication API Key – can be added to a Header or to the URL (Query Param) or both Bearer token OAuth Using User App Authentication – select an OAuth integration profile (from the Integration Profiles configured in App Settings) and choose where the access token should be added, Header or URL OAUTH Using Client Credentials – select this if you are using a preliminary token call to get the access token	No	Object		No Auth
General
Enable Manual Location Code Entry		No	Checkbox	Unchecked
Total number of days available to view in Locations History	The total number of days for Locations History. The value should be between 1 and 28.	No	Number	5
Data Retention Policy	How long Contact Tracing data is retained in the Ex Libris campusM cloud	No	Number	30
Date Format	The format to display any dates in, throughout the integration	No	Drop-Down list
Number of records to show initially in Locations History	Number of records to show in Locations History at the beginning	No	Number	10
Number of additional records to load on each click of the Load More Results Button	Number of records to load on each click of the 'Load More Results' button, should be between 2 and 5	No	Number	5
Display Cancel Button	'Cancel' button allows users to delete logged location and triggers deleteUserLocation API	No	Checkbox	Unchecked
Additional Information URL	URL for Additional Information/ Help tab (link out)	No	String
Look and Feel
Primary Theme Color	Select a color for the main elements on the page	No	Color Picker	#444444
Secondary Theme Color	Select a color for the secondary elements on the page	No	Color Picker	#6f8ea4
Text / Labels Enter replacement text for the default titles and labels
Landing Page Title		No	String	Landing Page
Location History Page Title		No	String	Location History Page
Scan Button Text for Mobile		No	String	Scan Here
Scan Button Warning Message for Web		No	String	Can only be scanned using a mobile phone
Enter Location Code text for Mobile		No	String	Enter location code below
Enter Location Code text for Web		No	String	Enter location code below
Submit Button Text		No	String	Submit
Error Message Text for Manual Code Entry		No	String	Location code can only contain letters, numbers, spaces, and the following characters: _./-
Home Page History Title		No	String	History
Load More Results Button Text		No	String	Load More
Error Message	General error message if the page fails to load	No	String	Please try again later
Empty Results Message	The Empty Results Message displays when no results are returned for the Location History	No	String	There is no location history for this user
No Search Results Message	This message displays when a user's search term returns no results	No	String	No results
QR Scan Success Message	This message displays when the QR code scans successfully	No	String	Your location was submitted successfully
QR Scan failure Message	This message displays when the QR code fails to scan	No	String	Adding location failed – please try again later
Cancel Button		No	String	Cancel
Main Menu Bar Additional Information Label		No	String	Additional Information
Main Menu Bar Scan Label			String	Scan
Main Menu Bar History Label			String	History
Import/ Export Configuration You can configure product integration and then export it to another campusM environment, for example, from sandbox to production or from preview to production.
Export	Create a JSON file with all product integration configuration	No
Import	Use this option in order to load configuration from JSON of an exported product integration	No

Getting Contact Tracing Results

For information about extracting Contact Tracing response data, see Get Contact Tracing Results.