Holds

Overview

The Holds product integration allows students to view information related to their university holds.

Vendors

The Holds product integration currently supports the following vendors:

Ellucian Banner (XE)
Ellucian Colleague (Custom) ERP Systems
Ellucian Colleague (Web API)
Oracle PeopleSoft

User Experience

The following section describes information relating to the user experience for the Holds product integration.

User Activities

Students select the Holds tile and their holds information is displayed.
The total number of holds is displayed for students on the Holds live tile.

Authentication

The Holds product integration requires the user's identifier from the vendor's system. This is obtained with token-based authentication attributes.

The connection to the vendor is handled as part of the generic API Configuration component (in App Manager, in the product instance). This is found under the Vendor section on the configuration page.

Offline Support

No offline support is provided, since the data would not be current, and it is preferable to have no data rather than potentially inaccurate data.

Holds End-User Interface

The following are the two components of the Holds user interface, as seen by the student. The Holds tile shows that the student has three holds. When the student selects the tile, the Holds page opens and displays details about their holds.

Holds Live Tile

Holds Page

Technical Overview

This section describes technical information for the Holds product integration.

Prerequisites

The following prerequisites are required to configure the Holds product integration:

User identifier mapping
- If you have CMAuth configured, map the relevant vendor ID in the integration profile (Additional Mapping), for example: bannerId=employeeID, where employeeID is the relevant user attribute on the vendor’s backend system.
- If you have LDAP configured, verify that the relevant attribute is returned as an attribute from the LDAP response.
Map the relevant user ID in the integration profile for the app profile.

Required Format

Select one of the following links to learn about the required format for that vendor:

Ellucian Banner 9 Vendor (Also referred to as "Banner XE")
Ellucian Colleague (Custom) Vendor
Ellucian Colleague (Web API) Vendor
Oracle PeopleSoft

Ellucian Banner 9 (XE) Vendor

campusM uses the following API call to fetch the Holds data:
https://{host}/StudentApi/api/students/{userId}/holds
The following is an example of a JSON response for the Holds API:

[

{

             "fromDate": "2019-06-01",

             "holdTypeCode": "AT1",

             "holdTypeDescription": "Athletic Hold1",

             "processAffectedDescription": [

                    "Registration"

             ],

             "reason": "contact ext.2540",

             "toDate": "2020-12-31"

       },

       {

             "fromDate": "2019-06-01",

             "holdTypeCode": "AT2",

             "holdTypeDescription": "Athletic Hold2",

             "processAffectedDescription": [

                    "Registration"

             ],

             "reason": "contact ext.2540",

             "toDate": "2020-12-31"

}

]

Ellucian Colleague (Custom) Vendor

campusM uses the following API call to fetch the Holds data:
https://{host}/ColleagueApi/students/0938734/holds
The following is an example of a JSON response for the Holds API:

[

    {

        "Type": "SA",

        "Description": "Student Accounts Hold"

    }

]
A direct connection to the Ellucian Colleague (custom) API is required. Any middleware or client-specific implementation causes the API response to deviate from what the cloud platform is expecting.

Ellucian Colleague (Web API) Vendor

campusM uses two API calls to fetch the grades data:
The first call is because the Colleague Web API authenticates via a session token:
https://{HOST}/colleagueApi/session/proxy-login
The second call is to retrieve all holds for the student:
https://{HOST}/colleagueApi/students/{username}/restrictions

Oracle PeopleSoft

Create a PeopleSoft query that meets the following requirements:
The API call must be in the following format:

GET https://{host}/PSIGW/RESTListeningConnector/ExecuteQuery.v1/PUBLIC/{query name}/JSON/NONFILE

E.g. https://satest.academyart.edu/PSIGW/RESTListeningConnector/ExecuteQuery.v1/PUBLIC/AAC_CM_STUDENT_TERMS/JSON/NONFILE

These are the query parameters that need configuring:

isconnectedquery: N

maxrows: 0

prompt_uniquepromptname: USER_ID

prompt_fieldvalue: {USER_ID value as a Token Property}

json_resp: true

Configuration

The following table describes the configuration options available for the Holds product integration.

Note that while the majority of these fields are not mandatory, they are displayed with their default values unless otherwise stated.

Configuration Option	Description	Mandatory	Data Type	Default	Example
Manage Integration
Enable Product Integration	Select to enable the product integration on the user's campusM app.	No	Checkbox	Unchecked
Product Integration Description	A description of the product integration for internal use	Yes	String
Screen Title	Appears in the top header (of the integration, in the app).	No	String	Holds
Vendor
Vendor Name	Defines to which vendor the integration connects	Yes	Drop-down list		Colleague
API Configuration - for Banner XE and Colleague (Custom) This section contains the API details to define the API structure. You can test the API configuration. See Adding a Product Integration.
Base URL to retrieve the information	The URL for the API server	Yes	URL		https://{HOST}
Parameter Input Option	The parameter input option for Banner ID or Ellucian Colleague (custom). Possible values: Username, Token Property, and Constant. It is sent as the path parameter.	Yes	Drop-Down list		Token Property
Authentication Type	Select one of the following options: No Auth Basic - username and password for Base64 basic authentication.	Yes	Drop-down list
API Configuration - for Colleague (Web API) and Oracle PeopleSoft
URL to retrieve the information	The URL for the API server.	Yes	URL		https://{HOST}
URL Query Parameters	Any query parameters required.	No	Parameter
URL Path Parameters	Any path parameters required.	No	Parameter
General Headers	Any additional headers required. Note - when using the Colleague Web API , we require one to be configured: Header Key: X-CustomCredentials Header Value: colleaguewebapitoken The Header Key can be changed if your Colleague server accepts a different key name, but the Header Value cannot be changed.	Yes	Header
Authentication Type	Select one of the following options, according to your Colleague server setup: No Auth Basic Auth	No	Drop-down list		No Auth
Parameter Input Option	The parameter type for Colleague ID required for the Colleague Web API. Possible values: Username, Token Property, and Constant. Typically this is the user's "username" attribute.	Yes	Drop-down list		Username
Token Property Name	If "Token Property" is selected for Parameter Input Option, enter the property name to be retrieved from the token ({ USERNAME, MAIL, GIVEN_NAME, SURNAME, FULL_NAME } or as named in the integration profile).	Yes (if Token Property)	String		username
Web API - for Colleague (Web API) only
Proxy ID	Required to fetch the session token.	Yes	String
Proxy Password	Required to fetch the session token.	Yes	String
Token Expiry	The time in hours to store a web API session token for, up to a maximum of 24 hours.	No	Integer	1
Holds Page
More Details Button Link	This will redirect the user out of the campusM app to the target URL	No	Checkbox	Selected
More Details Page URL	Specify the external URL of the vendor website	Mandatory if More Details Button Link was selected	String
Open More Details Link Externally	Determines whether the link opens in-app or in the user's external browser	No	Checkbox	Unselected
Input Date Format	The format of the dates coming back from the API	No	Date format	YYYY-MM-DD
Display Date Format	The format in which to display time throughout the integration	No	Time format	hh:mm hh:mm a
Additional Fields
Code	The code as returned in JSON	Yes	String
Label	The label for this field	Yes	String
Display if empty	Select to display the field even when it has no data	No	Boolean	False
Live Tile	Live Tile	Live Tile	Live Tile	Live Tile	Live Tile
Enable Live Tile	Select to enable holds Live Tile	No	Boolean	False
Badge Color		No	Color Picker		#4d194c
Look and Feel
Primary Theme Color	Used for the Screen Title header and other header elements.	No	Color Picker	#444444
Secondary Theme Color	Used for the Grade block headers.	No	Color Picker	#6f8ea4
Text / Labels	Enter replacement text for the default titles and labels	No	String
Holds Page Title	The page title	No	String	Holds
Affected Text	Used for the Affected block header	No	String	Affected
Date Label	Used for the Date block header	No	String	Date
More Details Button Link	If the more details button link is enabled, this controls the text user sees	No	String	Go to website
No Data Message	This message will appear when there is no holds data for the user	No	String	No holds found
Service Failure Message	This message will appear when the integration is unable to reach or process the service call correctly.	No	String	The page is having trouble fetching your holds – please try again shortly
Import/ Export Configuration You can configure product integration and then export it to another campusM environment, for example, from sandbox to production or from preview to production.
Export	Create a JSON file with all product integration configuration.	No
Import	Use this option in order to load configuration from JSON of an exported product integration.	No