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Ex Libris Knowledge Center

E-Journal Portal Accessibility Statement

All researchers, regardless of ability, need access to scholarly information. ProQuest and Ex Libris are committed to providing all our users with a fully accessible experience for research, teaching and learning.

At ProQuest, we make every effort to ensure that our platforms – including E-Journal Portal – can be used by everyone. E-Journal Portal is continually designed and developed to meet Level AA of the W3C Web Content Accessibility Guidelines (WCAG 2.1) and Section 508 of the US Rehabilitation Act for features and functions.

Accessibility features and gaps

Users of E-Journal Portal should be able to:

  • navigate most of the website using just a keyboard.
  • listen to most of the website using a screen reader.
  • zoom in up to 400% using browser tools without text spilling off screen.
  • adjust font size, line spacing, and letter spacing using assistive technologies without text getting cut off

There may be some parts of this website that are not fully accessible:

  • There are several elements missing accessible labels
  • Some error messages and the open and closed states of certain collapsible menus are not communicated to assistive technologies
  • Some pages lack meaningful page titles and/or headings
  • There are a small number of cases where color contrast between the text and background colors does not meet minimum standards.
  • The keyboard focus is sometimes placed on invisible elements
  • There are no skip links for skipping repetitive content

If you have a disability and need to make your computer, tablet or other device easier to use, AbilityNet is a recommended resource. We also recommend browsing free add-ons offered for Google Chrome and Mozilla Firefox.

Technical Information about this site’s accessibility

E-Journal Portal has been reviewed in accordance with:

  • Level A and Level AA of the W3C Web Content Accessibility Guidelines (WCAG 2.1)
  • Section 508 of the US Rehabilitation Act for features and functions.
  • The Americans with Disabilities Act (ADA)
  • Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.

Compliance level and report

This website is partially compliant with the Web Content Accessibility Guidelines v2.1 AA standard, due to the non-compliances listed below.

Access the full Accessibility Compliance Report (VPAT 2.3 and WCAG 2.1) for E-Journal Portal.

Accessibility of this platform

Labels and Descriptions

Throughout E-Journal Portal, form elements and buttons are given accessible labels, so you can use assistive technologies to determine the purpose of various controls. The majority of elements have labels, but there are a small number of missing labels. In these cases, there are usually adjacent text labels that describe the purpose of the control.

 These missing labels include:

  • “Browse by letter,” Results pagination, or “Refine results” controls
  • The radio buttons that target your search (with options “All,” “Journals Only” and “Books Only”) lack a descriptive label about their purpose.
  • The dropdown menu for “: “Title begins with” on the search page is missing a descriptive label
  • “Search by DOI” or “PubMed ID (PMID) Number” text box labels don’t have accessible labels or names.
  • The Ex Libris logo

Focus order

You should be able to navigate the E-Journal portal using just your keyboard, but there are a small number of areas that might cause some confusion. After you tab past the “Search (by DOI)” button, the keyboard focus is placed on an invisible link to instead of onto the next visible element.  Similarly, after you tab past the “Refine results” group, keyboard focus is placed on an invisible link. In both of these cases, we recommend ignoring these links and tabbing to the next element.

Open and closed states for collapsible menus

There are a number of controls within E-Journal-Portal that show and hide information. While this helps sighted users avoid information overload, the status of these controls is not always communicated to assistive technologies like screen readers. Areas where the open/closed state of these controls is not communicated include:

  • Show more search options control
  • Results record > Journal details
  • Citations linker > Search options group

Color Contrast

While most text throughout E-Journal Portal meets minimum color contrast standards, but there are cases where text does not have enough contrast with the background color. These relate to the pagination controls (the “Previous” link has low contrast) and the “title notes” on results records.

If color contrast is a concern for you, we recommend utilizing one of the free browser plugins that can increase text/background color contrast, such as the High Contrast extension for Google Chrome.

Headings and page titles

Headings are used in E-Journal Portal to make navigating the platform and identifying key information easier. However, please note that result records titles lack meaningful headings.

At this time, pages titles lack semantic headings. In this case, you will need to read the content on the page to determine the purpose of the page.

Accessibility Testing

The accessibility of E-Journal Portal is a continual effort at ProQuest. Accessibility standards are built into our design, and style guides and included as part of requirements in our software development and quality assurance pipeline.

E-Journal Portal code is checked for accessibility using a range of automated and manual checks including but not limited to:

  • Color Contrast Analyzer provided by WebAIM
  • Deque aXe accessibility testing tool
  • High Contrast Chrome extension
  • Keyboard-access manual testing and assessment
  • WAVE (Web Accessibility Evaluation tool) provided by WebAIM
  • NVDA with Windows
  • VoiceOver with Mac

E-Journal Portal is tested on the latest version Firefox, Safari, Chrome, and Edge, and on devices including Mac and Windows computers, and Android and iOS devices.

What We’re Doing to Improve Accessibility

Making content accessible is an ongoing effort at ProQuest. We’re committed to working with the community to ensure we continue to meet our customers’ needs. A list of our ongoing efforts includes:

  • Testing with users of all abilities
  • The ProQuest Accessibility Council: a team of stakeholders working to increase accessibility resources and capabilities
  • Pursuing partnerships with colleges, universities and other institutions to assist us in reviewing and updating our accessibility standards
  • Supporting certifications for our employees
  • Consulting with, and performing audits through, accessibility experts such as Deque

Support and feedback

If you have difficulty accessing specific ProQuest content or features with adaptive technology after trying the workarounds suggested in this statement, you can contact us using the links provided below. Our support services will respond within three days and are available to accommodate the communication needs of end users with disabilities. We will work with you to identify the best option for remediation, subject to content licensing restrictions and technical capability. 

Online: Ex Libris Support Portal

Preparation of this accessibility statement

This accessibility statement was prepared on September 10, 2020. It was last reviewed on September 10, 2020.

The website was last tested on January 1, 2020. The test was carried out internally at ProQuest.

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