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    Analytics Evidence AGSA16 - Dimensions often freeze instead of opening

    Created By: Igelu-Eluna Analytics
    Created on: 3/19/2019

    Use Case:

    When you create a report and click on a dimension to expand it, quite often the user gets a bulls-eye and the dimension will not open.

    Users log out of Analytics, log out of Alma, log back into Alma, and go back into Analytics only to discover that this has still not fixed the problem.

    This results in wasted time and frustrated users.

    status: open
    priority: medium
    subject area: general

    From the IGeLU-ELUNA Analytics Working Group, Analytics Evidence Document

    Please send questions or comments to the Analytics Working Group Listserv

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