Need to roll out a new feature or integration? Ex Libris consultants will use their product knowledge to define configuration and advise on best practices. With their support, you can ensure a smooth rollout as you move beyond core functionality.
Extend Premium Service
An Extend engagement delivers a combination of configuration and training. To prepare for this service, an Ex Libris consultant will work with your Project Manager to clearly define the need and the appropriate scope of the service. The consultant will verify and tune the requirements with the appropriate staff before working with them to configure the system and train on new features, workflows and ongoing administration.
A typical service to implement new functionality could consist of:
- Clarify intended outcomes
- Review requirements and current workflows
Consultation and configuration
- System configuration
- Training on workflows and administration of the new function
- Activities and new features implemented
- Configurations made during the project
If you would like to know more, please contact Premium.Services@clarivate.com for more information on this offering.