Skip to main content
ExLibris

Knowledge Assistant

BETA
  • Subscribe by RSS
  • Back
    MetaLib

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. MetaLib
    3. Knowledge Articles
    4. Cannot discharge item; data stuck in UB_ROUTING table

    Cannot discharge item; data stuck in UB_ROUTING table

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    1. Problem Symptoms
    2. Cause
    3. Resolution

     

    • Article Type: General
    • Product: Voyager
    • Product Version: 8.2.2

    Problem Symptoms

    • Item was being routed to Universal Borrowing (UB) partner library
    • Has In Transit status and cannot discharge at home circ desk.
    • Receive error message: "An error occurred while attempting to process discharge request"
    • Routing location no longer exists in System Administration, so it cannot temporarily be re-enabled (re: KCS Article #000002940)

    Cause

    After disabling Universal Borrowing functionality, data remains in UB_ROUTING table, preventing item discharge.

    Resolution

    Contact Voyager Support for assistance.

     


    Article last edited: 2016-Mar-15

     

    View article in the Exlibris Knowledge Center
    1. Back to top
      • Cannot connect to Metalib using PDS in v18
      • Categories questions
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Content Type
      Knowledge Article
      Language
      English
      Product
      MetaLib
    2. Tags
      1. contype:kba
      2. Prod:MetaLib
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved