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    5. Primo: Issues with loading thumbnails via amazon, syndetics or google books

    Primo: Issues with loading thumbnails via amazon, syndetics or google books

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    1. Description
    2. Resolution
    • Product: Primo, PC via Primo
    • Product Version: any
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare

     

     

    Description

    Thumbnails from syndetics, amazon or google books aren't loading correctly, causing connection timeouts or 404 responses on Primo brief result page

    Resolution

    Please contact Ex Libris Support by opening a ticket and provide your source IP.

     


    • Article last edited: 15-MAR-2017
    View article in the Exlibris Knowledge Center
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    1. Article type
      Topic
      Content Type
      Knowledge Article
      Language
      English
      Product
      Primo
    2. Tags
      1. Primo
      2. syndetics
      3. thumbnail
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