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    "Unknown operation was requested - null" when editing the Tiles page in the Views Wizard

    • Article Type: General
    • Product: Primo
    • Product Version: July 2015
    • Relevant for Installation Type: Dedicated-Direct; Direct; Local;

    Description

    1. In the Primo Back Office Views Wizard after clicking Continue on the Tabs Configuration page the follow error is displayed:
      Unknown operation was requested - null
    2. The Back Office server log has the error:
    2015-11-04 16:34:15,782 INFO [t-http-bio-1601-exec-397] [c-TabListAction] [O -(38517587,23819725,null)] - General Message: action=save_continue***
    2015-11-04 16:34:15,797 INFO [t-http-bio-1601-exec-397] [c-ViewEditUtil] [O -(38517587,23819725,null)] - General Message: inside populateTileForm()
    2015-11-04 16:34:15,806 INFO [t-http-bio-1601-exec-397] [c-ViewEditUtil] [O -(38517587,23819725,null)] - fetching tile for page action! page=Home Page number of tile found to the page specified=0
    2015-11-04 16:34:15,806 INFO [t-http-bio-1601-exec-397] [c-AdminBaseAction] [O -(38517587,23819725,null)] - com.exlibris.primo.logger.Descriptor@7d4e8911
    java.lang.NullPointerException
    at com.exlibris.primo.server.beans.TileContextForm.filterTiles(TileContextForm.java:429)
    at com.exlibris.primo.server.beans.TileContextForm.setTilesPerPageList(TileContextForm.java:251)
    at com.exlibris.primo.server.utils.ViewEditUtil.populateTileForm(ViewEditUtil.java:1115)
    at com.exlibris.primo.server.utils.ViewEditUtil.handleContinueTile(ViewEditUtil.java:1069)
    at com.exlibris.primo.server.utils.ViewEditUtil.handleSaveNContinueTile(ViewEditUtil.java:1078)
    at com.exlibris.primo.admin.web.action.TabListAction.doAction(TabListAction.java:61)
    at com.exlibris.primo.admin.web.action.AdminBaseAction.invokeAction(AdminBaseAction.java:82)
    at com.exlibris.primo.common.web.BaseAction.execute(BaseAction.java:112)
    at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:421)
    at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:226)
    at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1164)
    at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:415)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:646)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
    

    Resolution

    This error will occur if the LAYOUT_ID in C_V_PAGE_TILES is incorrect.

    Open a case to Exlibris Support.


    • Article last edited: 25-Mar-2016

     

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