"Unknown operation was requested - null" when editing the Tiles page in the Views Wizard

Description

1. In the Primo Back Office Views Wizard after clicking Continue on the Tabs Configuration page the follow error is displayed:
   Unknown operation was requested - null
2. The Back Office server log has the error:

2015-11-04 16:34:15,782 INFO [t-http-bio-1601-exec-397] [c-TabListAction] [O -(38517587,23819725,null)] - General Message: action=save_continue***
2015-11-04 16:34:15,797 INFO [t-http-bio-1601-exec-397] [c-ViewEditUtil] [O -(38517587,23819725,null)] - General Message: inside populateTileForm()
2015-11-04 16:34:15,806 INFO [t-http-bio-1601-exec-397] [c-ViewEditUtil] [O -(38517587,23819725,null)] - fetching tile for page action! page=Home Page number of tile found to the page specified=0
2015-11-04 16:34:15,806 INFO [t-http-bio-1601-exec-397] [c-AdminBaseAction] [O -(38517587,23819725,null)] - com.exlibris.primo.logger.Descriptor@7d4e8911
java.lang.NullPointerException
at com.exlibris.primo.server.beans.TileContextForm.filterTiles(TileContextForm.java:429)
at com.exlibris.primo.server.beans.TileContextForm.setTilesPerPageList(TileContextForm.java:251)
at com.exlibris.primo.server.utils.ViewEditUtil.populateTileForm(ViewEditUtil.java:1115)
at com.exlibris.primo.server.utils.ViewEditUtil.handleContinueTile(ViewEditUtil.java:1069)
at com.exlibris.primo.server.utils.ViewEditUtil.handleSaveNContinueTile(ViewEditUtil.java:1078)
at com.exlibris.primo.admin.web.action.TabListAction.doAction(TabListAction.java:61)
at com.exlibris.primo.admin.web.action.AdminBaseAction.invokeAction(AdminBaseAction.java:82)
at com.exlibris.primo.common.web.BaseAction.execute(BaseAction.java:112)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:421)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:226)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1164)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:415)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:646)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)

Resolution

This error will occur if the LAYOUT_ID in C_V_PAGE_TILES is incorrect.

Open a case to Exlibris Support.

• Article last edited: 25-Mar-2016