• Article Type: General
• Product: Primo
• Product Version: 4

Problem Symptoms:
- A search for call number omits some of the records with call numbers that should appear in the list.
These records can be found in browse index by title, author and subject.
- Error can be found in FE log:
WARN [t-http-0.0.0.0-1701-15] [c-BrowsePNXMa

Cause:
A call number was linked to several records and in one of the records the call number data in the browse section was invalid - for example, the institution was missing. The system skips this call number.

Resolution:
Fixed in SP 4.5 (PRM-19482): Now the system ignores the record with invalid data and displays the call number entry.

• Article last edited: 6/19/2014