Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Primo

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Primo
    3. Knowledge Articles
    4. Can't find some records by call number browse search

    Can't find some records by call number browse search

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    No headers
    • Article Type: General
    • Product: Primo
    • Product Version: 4

    Problem Symptoms:
    - A search for call number omits some of the records with call numbers that should appear in the list.
    These records can be found in browse index by title, author and subject.
    - Error can be found in FE log:
    WARN [t-http-0.0.0.0-1701-15] [c-BrowsePNXMa

    Cause:
    A call number was linked to several records and in one of the records the call number data in the browse section was invalid - for example, the institution was missing. The system skips this call number.

    Resolution:
    Fixed in SP 4.5 (PRM-19482): Now the system ignores the record with invalid data and displays the call number entry.


    • Article last edited: 6/19/2014
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Can't delete old institutions
      • Can't update/create Code Table due to sql error of duplication
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Community Content Type
      How To
      Content Type
      Knowledge Article
      Language
      English
      Product
      Primo
    2. Tags
      1. 4
      2. contype:kba
      3. Prod:Primo
      4. Type:General
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved