• Product: Primo
• Product Version: 4

Problem Symptoms:
*Error appears in fe_log/library_server.log: "ERROR [t-http-0.0.0.0-1701-87] [c-DisplayActionDL] - Query terms list in parameters and in search form not have equal size. It is fatal situtation."
*"Yellow Ribbon" error may appear in Primo FE.
*Ribbon message may vary: "An unexpected error has occurred" or "0", and so on
*Full View Deep Link was executed prior to observing these errors

Cause:
Full View Deep Link is a request for an exact unique parameter (docId or recordid) from the Primo Index - this means a request for recordid that is not in the index may throw this error.
Here is why:
*Error is thrown by Full View Deep Link (dlDisplay.do)
*"DisplayActionDL" means this error is related to a Deep Link
*docId in Deep Link is a Primo recordid that is now a member of a dedupmrg group
*dedup members are not contained in Primo's Index

Resolution:
The dedupmrg group recordid should be used as docId for Full View Deep Link instead of member recordids
OR for Primo SP4.6+, use Permalink syntax instead of Full View Deep Link

This error is not harmful.
 

• Article last edited: 7/10/2014