Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Primo

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Primo
    3. Knowledge Articles
    4. FE does not start correctly after November 2016 Service Pack

    FE does not start correctly after November 2016 Service Pack

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    1. Symptoms
    2. Resolution
    • Product: Primo
    • Product Version: November 2016
    • Relevant for Installation Type: Dedicated-Direct, Local

     

    Symptoms

    1. Cannot access the Primo Front End after installing Primo November 2016 Service Pack
      It gives 404 error with these messages: type Status report message /primo_library/libweb/action/search.do description The requested resource is not available. 
    2. Deploy All fails
    3. fe_log library_server.log has:
    2016-12-10 11:01:56,364 ERROR [t-localhost-startStop-1] [c-ContextLoader] [O -] - Context initialization failed
    ...
    Caused by: java.io.FileNotFoundException: c:/exlibris/primo/3.0/security/primo1.keystore (No such file or directory)
    ...
    SEVERE: Context [/primo_library/libweb] startup failed due to previous errors

     

    Resolution

    1. Edit the configuration in 

        BO > General Configuration > Installation 

     

    javax.net.ssl.keyStore c:/exlibris/primo/3.0/security/primo1.keystore
    javax.net.ssl.keyStorePassword primo3 
    javax.net.ssl.trustStore c:/exlibris/primo/3.0/security/primo1.keystore
    javax.net.ssl.trustStorePassword primo3



     They should be empty:

     

    javax.net.ssl.keyStore  
    javax.net.ssl.keyStorePassword  
    javax.net.ssl.trustStore  
    javax.net.ssl.trustStorePassword  

     

     

     

    1. Save the changes (no need to deploy)
       
    2. Restart the FE.
       
    3. Run Deploy All to finish installation.

     

     


    • Article last edited: 22-Dec-2016
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Failing links from External Vendor sites
      • FE slowness because of RTA
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Community Content Type
      How To
      Content Type
      Knowledge Article
      Language
      English
      Product
      Primo
    2. Tags
      1. service pack
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved