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    Facets results are incorrect when signed in/on campus in blended scope with EBSCO

    • Article Type: General
    • Product: Primo
    • Product Version: February 2019 release and earlier

    Symptoms

    • When searching in a blended scope that includes EBSCO, clicking certain facets causes incorrect results to be returned from EBSCO
    • Clicking a facet returns results that are not relevant to that facet
    • Clicking a facet returns many more results than expected

    Defect Status

    This has been fixed in the May 2019 release.

    For non-supported facets or facet values, searches are no longer sent to EBSCO. 

    The following facets are supported for EBSCO deep searches: 
         - Journal title 
         - Topic 
         - Resource type 

    Additional Information

    When requesting a facet that is not supported by EBSCO, Primo sends the query to EBSCO without the facet, thus fetching records that are not relevant to the query.


    • Article last edited: 2019-May-09
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