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    Get It tab displays "the record has no URL"

    • Article Type: General
    • Product: Primo
    • Product Version: 4.6

    Problem Symptoms:

    • Records with delivery type "Remote Search Resource" display the message "the record has no URL" in the Get It tab.
    • Availability status code is "fulltext_unknown"
    • The SFX menu does not appear as expected.



    The link field for the delivery category "Remote Search Resource" with availability status of "fulltext_unknown" is misconfigured in the GetIt! Link 1 Configuration mapping table.

    The link field is incorrectly indicated as "Almagetit_remote" and should be "openurl "



    1. In the GetIt! Link 1 Configuration mapping table, locate the line with Delivery Catergory Code: Remote Search Resource and Availability Status Code: fulltext_unknown.

    2. Change the Link Field in the PNX from "Almaviewit_remote" to "openurl"


    • Article last edited: 7/23/2014