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    4. How can I add cancellation text to the Interested Letter?

    How can I add cancellation text to the Interested Letter?

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    1. Question
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    • Product: Primo
    • Product Version: Primo VE December 2025
    • Relevant for Installation Type: Primo VE

     

    Question

    How can I add cancellation text to the Interested Letter?

    Answer

    To display custom text in the Interested Letter when an order is cancelled, you can use the following XSL logic: 

    <xsl:choose> 

        <xsl:when test="contains(notification_data/message/text(), 'Cancelled')"> 

            <!-- Add the cancellation message here (use a <p> tag) --> 

        </xsl:when> 

        <xsl:otherwise> 

            @@You_were_specify@@ 

            <!-- Add the standard message here (use a <p> tag) --> 

        </xsl:otherwise> 

    </xsl:choose> 

    The xsl:when condition detects cancellation messages and displays the cancellation text. 
    The xsl:otherwise section displays the default text when no cancellation is detected. 

     


    • Article last edited: 30-Dec-2025
    View article in the Exlibris Knowledge Center
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