Description

Primo Pipe appears to be "stuck", not progressing for several hours or days. 

Clicking 'Terminate' button does not seem to have any effect.

Resolution

The multi-threaded nature of Primo's Publishing Sub-system may occasionally cause a Database lock preventing the Pipe from progressing normally and preventing Primo from properly Terminating the pipe.

If you suspect this may have occurred, please open a Case with Primo Support for additional analysis, and manual correction, if possible.

• Article last edited: 26-September-2016