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    Permalinks prompt to sign in after authentication when there is no result

    • Product: Primo
    • Product Version: Primo August 2016, Primo November 2016
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

    Symptoms

    • Followed a Permalink into Primo for a Primo Central resource
    • Primo displayed a message suggesting you need to sign in to see the resource
    • After signing in the same message is displayed
    • No result is displayed
    • The result can no longer be found through search 

    Defect Status

    Development

    Workaround

    1. Go to Primo Back Office > Advanced Configuration > All Code Tables
    2. In the Subsystem drop down select Front End
    3. Edit the Error Messages Code Table
    4. Find the row with the Code default.search.dlsearch.error.permalink.authorization
    5. Update the Description to be useful in both situations. For example:
      No record found. You may need to be signed-in or on campus to view this record. <a href={0}>Sign in</a>
    6. Click Save & Continue
    7. Deploy the Code & Mapping Tables

     

     


    • Article last edited: 15-Nov-2016
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