Primo Customization Package Upload: error message "Validation error: File type db is not allowed in the zip file"
- Product: Primo
- Product Version: 4.9.6+
- Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care
Answer
Please check if the zipped files contain "thumbs.db".
The file will get created by Windows every time you are trying to view a directory in file viewer with the show thumbnails option enabled. Different versions of Windows can have different behavior on this feature ( see details on Wikipedia).
If you can find thumbs.db you can delete it and upload the file.
Additional Information
Please see additional information on uploading the customization package here.
Article last edited: 31-Oct-2016