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    Primo Request tab errors when location name has apostrophe

    • Article Type: General
    • Product: Primo

    Problem Symptoms:
    * Name of one available location in UB Request has apostrophe
    * Drop-downs in UB Request form don't populate

    Cause:
    This behavior is the result of a defect.

    Resolution:
    Defect is currently being analyzed by Development.

    Additional Information

    Replication steps:
    1. Connect to Primo UI
    2. Log in as patron.
    3. Search for title with available item at a location with location name containing apostrophe
    4. Click Request > UB Request
    5. Choose any Library from Select Library drop-down box.
    Result: Other drop-down boxes should populate with information associated with selected library, but these boxes remain empty.

    Workaround: Remove apostrophes from any location names at all UB institutions in Voyager > System Administration > System > Locations

    Category: Interoperability - Primo

    Subject: Voyager - Primo


    • Article last edited: 2/23/2015
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