- Article Type: General
- Product: Primo
- Product Version: 3
Recently there have been repeated cases of the Syndetics web service being down.
As a result Primo pages are waiting for book jackets from Syndetics and this is hanging the display.
As a temporary solution of the problem, Syndetics delivery templates should be disabled in the back office:
Advanced Configuration -> Mapping Tables -> Delivery sub system -> Templates
The following lines should be disabled:
Please deploy mapping tables after the change.
The lines should be enabled when Syndetics service is up again.
Syndetics, hanging, thumbnails, jackets
- Article last edited: 10/8/2013