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    Watchdog email sends wrong URL/link to the component

    • Article Type: General
    • Product: Primo

    Problem Symptoms:
    • Watchdog email received is:


    This is Exlibris system message.
    Watchdog has encountered a problem in module PRIMO.fe.Front End on <<date and time>>
    http://<<hostname>>:1701/primo_library/libweb/

    • When clicking on the URL provided, user receives the following message:

    "Sorry, we could not define your view. The URL has either an unexistent view or is missing the view parameter at all. "

    • The URL provided is not complete, and should be:
    http://<<hostname>>:1701/primo_library/libweb/action/search.do?vid=<<vid>>
    
    Cause:

    The index.jsp contained under <<fe_web>> does not hold the full suffix to the URL and therefore no view is defined.

    Resolution:


    1. On FE server(s) go to <<fe_web>>
    2. Edit file index.jsp
    3. Edit the below line as follows:

    <c:redirect context="/primo_library" url="/libweb/action/search.do?vid=<<vid>>"/>
    

    4. For example to redirect to the default view:

    <c:redirect context="/primo_library" url="/libweb/action/search.do?vid=default"/>
    


    5. Save changes
    6. Deploy changes
    7. Restart FE component(s)


    • Article last edited: 12/18/2013
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