• Product: Primo, Alma
• Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local

Symptoms

I made some changes in our Collection Discovery interface, and I can see it in my English interface, but I can't see it in my other languages interfaces. Why?

Cause

When adding a new collection (or having any change, such as deleting or editing) in Alma it takes some time until it's being updated so users can see it in Primo. There is a cycle every day around 6 am which loads the changes. It also can be done manually by the Refresh Collection API Response button (you can find it in Primo Back Office). See also

The updating process does a separated job for each language, so it updates first the English interface and then it updates the other languages one after one.

Therefore, the changes that have been made can be shown in the other languages interfaces only after a short period time. So, it just a matter of time.

Additional Information

Collection Discovery

• Article last edited: 26-Mar-2020