Question

Why are the Journal A-Z letters missing in the Primo Classic UI?

Answer

The Journal A-Z letters are not shown if the rows in the "A to Z List" code table are disabled. To resolve this issue:

1. In the Primo Back Office, go to General > Code Tables
2. Go to the "A to Z List" code table for your institution
3. Enable the rows for the relevant language
4. Deploy all code tables and mapping tables

• Article last edited: 07-Apr-2020