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    Why are the Journal A-Z letters missing?

    • Product: Primo
    • Product Version: All

    Question

    Why are the Journal A-Z letters missing in the Primo Classic UI?

    Answer

    The Journal A-Z letters are not shown if the rows in the "A to Z List" code table are disabled. To resolve this issue:

    1. In the Primo Back Office, go to General > Code Tables
    2. Go to the "A to Z List" code table for your institution
    3. Enable the rows for the relevant language
    4. Deploy all code tables and mapping tables

     

     


    • Article last edited: 07-Apr-2020