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    Preview when viewing Lending PDF

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    • Product: Rapido
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare

     

    Question

    The preview when viewing the Lending PDF does not display. What can be done?

    Answer

    If the preview does not display, this can be caused by browser support settings for opening PDF within the browser as opposed to to downloading or saving automatically. 

    Please check your Chrome settings by searching for they keyword 'pdf' and selecting "Open PDFs in Chrome":

    clipboard_ec52edc2110d9da22c62c157d27ddf1c9.png

     

    Within the Firefox settings, the "Portable Document Format (PDF)" setting should be set to "Open in Firefox":

    clipboard_ea64ed85e658e755696d83f46ad03d26f.png

     

    • Article last edited: 17-Mar-2022