- Product: RefWorks
How does RefWorks support users and administrators?
Here are some of the ways RefWorks helps support our users and administrators:
- RefWorks guides users through a simple onboarding process when they first sign up. Clear and simple steps show all users how to install the “Save to RefWorks” button (web capture) and how to download and install Write-n-Cite for MS Word, RefWorks Citation Manager or our Google Docs Add-on.
- The Support Center link, accessed from the RefWorks Help button takes users to and is accessible from every screen in RefWorks.
- New datasheets and marketing toolkits are available on our page
- Stay up to date on feature improvements on our page
- Live and training
- Our Technical Services team is also available to assist you with any issues that come up while using RefWorks. If the above information does not answer your questions feel free to and we will be happy to assist, Monday through Friday, 8:00 am –8:00 pm ET.
- Article last edited: 22-Aug-2018