Clearing the Privacy Consent screen in RefWorks
- Product: RefWorks
- Product Version: new RefWorks, legacy RefWorks
How do I clear the privacy consent screen from RefWorks?
If your RefWorks screen displays the above error, try the following to clear it:
1. If you usually access RefWorks via a proxy (the url may look like: https://login.<your library>.oclc.org/login?qurl=https%3a%2f%2frefworks.proquest.com%2fsignup%2finstitutionalSignup%2f) try going to RefWorks directly:
https://refworks.proquest.com (new) or
Firefox Private Window
Chrome Incognito Window
Internet Explorer Private Browsing
3. Log out of the RefWorks writing tool add-ins (Write-N-Cite, RefWorks Citation Manager, and GoogleDocs plugin)
If the error message still appears on your browser, report it to firstname.lastname@example.org.
- Article last edited: 15-June-2018