- Product: Write-N-Cite
Why is the RefWorks Write-N-Cite Menu frozen and grey in Microsoft Word?
This is often a result of corrupted temporary working files. Removing the files from your hard drive will fix this. Please view the instructions for removing these files at the following link: Cleaning up files created by Write-N-Cite 4 (WNC)
- Article last edited: 10-JUL-2018