How can I seamlessly link out from campusM or Library Mobile to an authenticated web app?

Question 

How can I seamlessly link out from campusM or Library Mobile to an authenticated web app and persist the login and enhance the single sign-on experience for the user?

Answer 

The general rule of thumb is that link-outs will work seamlessly if the following two conditions are met:

1. The SSO identity provider that the user logs into the campusM app with is the same as that used to authenticate the web app/resource, and
2. The link is accessed via the in-app web view (what we in campusM term an "internal" link).

For more technical details:

If the SSO provider is different, the session cookie won't apply, and they'll have to re-authenticate when clicking on the link. If they use an "external" link (that opens in a 3rd-party browser app on your phone), the cookie session is also lost, and they'll have to re-authenticate. These are inherent limitations regarding how web sessions work for various functional and security-related reasons.
 

• Article last edited: 19-Jun-2023