The Library Mobile Preview Environment will be unavailable five days before the Preview Release date, to enable the environment to be cloned and the environment to be updated.
|Monthly Release||Preview Release||Production Release|
The monthly production release is automatically pushed for the Library Mobile Web App and Web View, App Manager, Cloud Services and Oracle Business intelligence. Customers are still required to request Native App releases through Salesforce.
*Automated Native App Updates – Making it easy to deliver the best app experiences to your users.
We are defining the following releases as automated updates:
- January 2022
- May 2022
- September 2022
To make this as quick and easy for you, we will automatically submit your apps to the App Store/Play Store for review and approval. On approval by the app stores, and unless we hear otherwise from you through Salesforce, we will release the app to your end-users.
The Library Mobile solution is updated on a monthly basis. Updates include enhancements or issue fixes in one or more of the product components: App Manager, Native apps, Web Portal, and Web Services.
To minimize disruption for Library Mobile users, the release is timed to occur outside of business hours for each region during the general Ex Libris maintenance window (Ex Libris maintenance window is Saturday 20:00 till Sunday 06:00, Datacenter Time). The release is performed seamlessly, with no planned downtime or degradation to the service, and takes approximately two hours to complete. The release window for each region is:
|North America||Library Mobile NA01||
|APAC||Library Mobile AP01||
|EMEA||Library Mobile EU01||
To receive email notifications for each of the monthly releases, subscribe to the Ex Libris Status Page by selecting your Library Mobile instance. Emails are sent when the release work has started and completed. The status page will also be updated with the monthly release status information.
The monthly release is provided for the Library Mobile SaaS components and institutions are still required to request Native App releases through Salesforce.