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    Overview of campusM

    Ex Libris' campusM is a powerful, flexible multi-service integration platform that gives customers' staff and students personalized access to university/HE services and information. campusM includes:
    • One or more web-based and mobile (native) apps (iOS and Android), to provide access to the suite of services for your staff, instructors, and students.
    • A web-based App Manager, which enables you to develop, customize, publish, and control access to a suite of campus services through the campusM apps.
    Depending on the institution's implementation and/or licensing terms, the institution can create multiple apps targeting the different needs of certain groups of users, for example one for staff and one for students.
    Each app provides access to a range of standard university/HE services, for example: Learning Management System (LMS) resources, classroom and library availability hours, class attendance, inter-university email, an events calendar, and student records, including course enrollment and grades. Other relevant services can be incorporated into the apps. Services are accessed in the apps by menu options or tiles.
    campusM App Screenshot
    campusM App Screenshot (With Services as Tiles)
    An app is available as an app store download for iOS (Apple) and Android (Google) mobile products. The app is also available online using a web browser, for PC or mobile use. campusM can be used as your university's student portal, replacing more traditional, less flexible, and less manageable in-house web-only systems.
    campusM is part of the Mobile Campus Solutions Business Unit of Ex Libris. The campusM software is provided using a Software as a Service (SaaS) model. For more information, see campusM Infrastructure.

    campusM Implementation Overview

    A campusM implementation produces a customized and seamless suite of services for staff and students, offering access to a complete set of integrated dynamic and static resources.
    campusM Implementation Flow
    In Phase 1, Getting Started, hold a kickoff meeting to identify key stakeholders and roles. Review all project stages, roles and responsibilities, identify key milestones, and agree a date for the Discovery Workshop (see Appendix 1).
    In Phase 2, Design, define what will be delivered and set out how the apps will be integrated and implemented.
    In Phase 3, Build, configure the campusM Connect Layer and build the required integration interfaces. Implement the authentication methods, permissions, roles and profiles, branding, maps and locations, and any static content. Simultaneously, train your administration on how configure the app and service elements and provide ongoing administration tasks.
    In Phase 4, Deploy, enable staff and students to download or access the apps.
    Phase 5, Life in Production, represents any ongoing administration tasks that must be performed while the apps are available and in the hands of your users.

    About This Guide

    This guide is intended for Phases 3 and 4: to support administration training and provide a comprehensive set of support documents for the ongoing development, configuration, and daily administration of campusM apps.
    The guide starts with a discussion of the key campusM concepts, followed by a detailed description of available administrative tools. Although the guide presents an ordered overview of tasks, some tasks are managed in more than one area of the App Manager.
    This guide does not include:
    • Initial installation and configuration of the campusM software. This is performed in coordination with Ex Libris. Any changes to the software must be made in consultation with Ex Libris. Example include changing the name and other text elements of the software, installed languages, configuration with the Connect Layer and other web services, Beacon configuration, and so forth.
    • How to use web services. For help using web services, raise a support ticket. See campusM support for more information
    • Anything covered in other documentation guides, such as branding guidelines and the campusM Scheme.
    This guide covers all potential options in the App Manager, but you may be restricted from using some of the options based on your subscription licensing. To gain access to features unavailable to you due to licensing restrictions, contact your Ex Libris Client Success Manager (CSM).
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