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Ex Libris Knowledge Center

Accessibility Statement

All students, regardless of ability, need access to University information. ProQuest is committed to providing all our users with a fully accessible experience for research, teaching and learning.

At ProQuest, we make every effort to ensure that our platforms – including campusM – can be used by everyone. campusM is continually designed and developed to meet Level AA of the W3C Web Content Accessibility Guidelines (WCAG 2.1) and Section 508 of the US Rehabilitation Act for features and functions.

The purpose of this document

This document illustrates the current status of campusM compliance with WCAG 2.1AA.

Accessibility features and gaps for WCAG 2.1AA

campusM Users should be able to:

  • navigate most of the web application using a keyboard only
  • listen to most of the web and native application using a screen reader
  • navigate most of the web and native application using speech recognition software
  • zoom in up to 200% using browser and native devices tools without losing any text
  • control the density of the display across the system

There may be some parts of this web application that are not fully accessible:

  • A small number of features are challenging to navigate using just a keyboard, all the main features and scenarios are available using keyboard only.

If you have a disability and need to make your computer, tablet or laptop easier to use, AbilityNet is a recommended resource. We also recommend browsing free add-ons offered for Google Chrome and Mozilla Firefox.

Technical Information about this site’s accessibility

campusM is committed to making its web application accessible, in accordance with:

  • Level A and Level AA of the W3C Web Content Accessibility Guidelines (WCAG 2.1)
  • Section 508 of the US Rehabilitation Act for features and functions.
  • The Americans with Disabilities Act (ADA)
  • Public Sector Bodies (Web applications and Mobile Applications) (No.2) Accessibility Regulations 2018.

Compliance level and report

This application is compliant with the Web Content Accessibility Guidelines v2.1 AA standard. The campusM team is continually addressing major accessibility issues as part of our annual audit and fix cycle.

Access the full Accessibility Compliance Report (WCAG 2.1AA) for campusM can be found here:

Accessibility of this platform

Ex Libris is committed to providing all our reading list users with a fully accessible experience, regardless of their ability.

Main accessibility emphasis

  • Semantic HTML structure supports the Tab keyboard key, enabling both mobile and desktop users to navigate to page content.
  • All links and buttons are accessible through keyboard keys and a mouse.
  • Forms are accessible they keyboard keys and screen readers.
  • Using Accessible Rich Internet Applications (ARIA) attributes for angular-based application, campusM provides screen readers with descriptions of actions performed on the screen and the roles of buttons or objects on the page.
  • campusM supports zooming in up to 200% using browser tools, without losing any text or functionality.
  • Alternative content: All images and buttons have alternative content for screen-reader users, enabling specific descriptions for non-textual elements.

Accessibility Testing

The accessibility of campusM is a continual effort at ProQuest. Accessibility standards are built into our design, and style guides and included as part of requirements in our software development and quality assurance pipeline.

campusM code is checked for accessibility using a range of automated and manual checks including but not limited to:

  • Color Contrast Analyzer provided by WebAIM
  • Deque aXe accessibility testing tool
  • High Contrast Chrome extension
  • Keyboard-access manual testing and assessment
  • WAVE (Web Accessibility Evaluation tool) provided by WebAIM
  • JAWS with Windows

campusM is tested on the latest version Firefox, Chrome, and Edge, and on devices including Windows computers.

What We’re Doing to Improve Accessibility

Making content accessible is an ongoing effort at ProQuest and Ex Libris. We’re committed to working with the community to ensure we continue to meet our customers’ needs. A list of our ongoing efforts includes:

  • Testing with users of all abilities
  • The ProQuest Accessibility Council: a team of stakeholders working to increase accessibility resources and capabilities
  • Pursuing partnerships with colleges, universities and other institutions to assist us in reviewing and updating our accessibility standards
  • Supporting certifications for our employees
  • Consulting with, and performing audits through, accessibility experts such as Deque

Support and feedback

If you have difficulty accessing specific ProQuest content or features with adaptive technology after trying the workarounds suggested in this statement, you can contact us using the links provided below. Our support services will respond within three days and are available to accommodate the communication needs of end users with disabilities. We will work with you to identify the best option for remediation, subject to content licensing restrictions and technical capability. 

Online: ProQuest Technical Support

United States & Canada (toll free):
+1 800 889 3358

Outside North America:
+800 4997 4111 or +1 734-707-2513

Preparation of this accessibility statement

This accessibility statement was prepared on September 10, 2020. It was last reviewed on September 10, 2020.

The application was last tested on September 2019. Ex Libris campusM accessibility audit runs on a bi-annual basis, by the Digital Accessibility Centre:

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