Client Center: Unable to Access to the Client Center
- Product: 360 Core Client Center
How do I resolve problems accessing the Client Center?
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Always access the Client Center using the following Internet address:
Please avoid using any unproven bookmarks or other links to the Client Center. Doing so may avoid unexpected errors during login.
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Make sure that you enter your username (typically your email address) properly. Incorrect case and any extra characters or extra spaces can cause failed logins.
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If you cannot remember your username or it does not seem to be working, use the Contact Us menu near the top of our Support Center page (More Sites > Support Center) to request assistance.
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Make sure your password is entered properly. Zeros are often mistaken for the letter O, and vice versa.
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If you cannot remember your password, click the Forgot Your Password link on the Client Center login page. You will be sent an email with a new, temporary password.
- Date Created: 9-Feb-2014
- Last Edited Date: 19-Apr-2023
- Old Article Number: 7526