Question

When I click on Test SUSHI Settings for a few providers in the COUNTER DRS Request Form the following error message appears. What does it mean and will my data be harvested successfully?

jqXHR: {"readyState":4,"responseText":"{\"Message\":\"There was an error processing the request.\",\"StackTrace\":\"\",\"ExceptionType\":\"\"}","status":500,"statusText":"Internal Server Error"}; textStatus: error; errorThrown: Internal Server Error

Answer

Please disregard the error message. Our developers are investigating and working to address it. Your SUSHI harvesting should function properly as expected, regardless of the error.

• Article last edited: 16-Jan-2017