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360 Counter

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  • Product Documentation
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    Access the latest documentation for Ex Libris products
    • Introduction
    • 360 Counter Setup
    • Adding Usage Data into 360 Counter
    • Adding Cost and Payment Data into 360 Counter
    • Consolidated Reports
    • Vendor Statistics Metadata
    • Additional Support
  • Training
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    Learn new skills and get certified with our tutorials, recorded training and other materials
    • 360 Counter: Training Webinars
  • Release Notes
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    Stay informed about the features and capabilities included in each product release
    • 360 and Intota Services Roadmaps
    • 360 Counter Release Schedule
    • Intota Assessment and 360 Counter: Release Notes and Status Updates
  • Knowledge Articles
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    Search our extensive knowledge base for answers to commonly raised questions
    • 360 Counter: ProQuest DB1 Fix
    • 360 Resource Manager and 360 Counter: Acquisitions Data Import for Voyager Clients
    • 360 Resource Manager and 360 Counter: Cost Data Upload for Innovative Interfaces (III) Millennium
    • 360 Resource Manager and 360 Counter: Working with HARRASSOWITZ Data and the Cost Upload Tool
    • Can a closed SalesForce case be re-opened?
    • How can I clean up duplicate titles from a manually uploaded 360 Counter report?
    • Internal Server Error when testing SUSHI settings
    • Introduction to the Knowledge Center
    • Knowledge Center Questions and Answers
    • Tips for Advanced Document Searching in the Customer Knowledge Center
    • Viewing System Status for SaaS Environments
    • What is Case Status, and What Does It Mean?
    • What procedure should be followed to alert Ex Libris of a system down?
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