Introduction to the Knowledge Center Subscribe by RSSShare page by email Last updated Oct 10, 2016 Save as PDF Share Share Tweet Share Back to top Customer ability to close Salesforce Cases Knowledge Center Questions and Answers Product: Cross Product 6-minute introduction to the Knowledge Center, including best practice and tutorial. View on alternate host: Play Download Related Information Knowledge Center Questions and Answers Tips for Advanced Document Searching in the Customer Knowledge Center How to contact Ex Libris for assistance or to discuss technical matters?